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Q: What is your Prescription Renewals Policy?

    It is important to allow two business days to process your request. Ideally, you should call us for a prescription renewal when you are about a week away from running out of your medication. Because your medical chart has to be accessed (and we have multiple locations), the medical assistant needs time to access your chart so it can be reviewed by your physician, and time to call in the prescription to your pharmacy.

    After two (2) days, please contact your pharmacy for the filled prescription. If there is a problem at that time, please call our office to inquire, and it will be resolved. We will contact you if there is a problem with refilling your prescription.