Since each person’s health insurance plan is different, you will need to call the 1-800 number on the back of your insurance card where it lists phone numbers for members. Make sure you call the number specifically listed for mental health or behavioral health services. In general, you should ask the following questions when inquiring as to your health benefits:
1. Do I have a calendar year deductible?
2. Do I need a preauthorization for services?
3. What is my co-payment per session, if any?
4. How many sessions am I allowed per calendar year?
Remember that it is each person’s responsibility to get preauthorization for services prior to coming in for an appointment so it is important that you find out the answers to these questions. We would be happy to assist you with finding the answers to these questions at the time you schedule or come in for an appointment.
Please call our support staff on (888) 870-1775 between 9 am and 5 pm before you see the provider and tell them you would like assistance with obtaining your benefit information.